{"id":926,"date":"2016-03-01T06:40:24","date_gmt":"2016-03-01T12:40:24","guid":{"rendered":"https:\/\/prettyladysmiles.com\/shop\/?page_id=926"},"modified":"2024-09-28T00:25:08","modified_gmt":"2024-09-28T05:25:08","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/prettyladysmiles.com\/shop\/customer-service\/","title":{"rendered":"Customer Service (Online Shop)"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/prettyladysmiles.com\/shop\/customer-service\/#Your_Privacy\" >Your Privacy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/prettyladysmiles.com\/shop\/customer-service\/#Order_Tracking\" >Order Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/prettyladysmiles.com\/shop\/customer-service\/#Returns\" >Returns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/prettyladysmiles.com\/shop\/customer-service\/#Other\" >Other<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Your_Privacy\"><\/span>Your Privacy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>At <em>PrettyLadySmiles.com<\/em> your\u00a0personal privacy is extremely important to us from the moment you enter our site to the <img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-928\" src=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/quiet-customer-service-300x300.jpg\" alt=\"quiet-customer-service\" width=\"300\" height=\"300\" srcset=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/quiet-customer-service-300x300.jpg 300w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/quiet-customer-service-150x150.jpg 150w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/quiet-customer-service-157x157.jpg 157w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/quiet-customer-service.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>delivery of your discreetly packaged product.<\/p>\n<p><strong>Browsing &#8211; Website Security:<\/strong><br \/>\nFirst off, you will be comfortable knowing that the\u00a0<em>PrettyLadySmiles.com <\/em>site is\u00a0<span style=\"text-decoration: underline;\">Secured and Certificated (SSL)<\/span>. You can easily verify this by seeing the &#8220;https:\/\/&#8221; (the &#8220;s&#8221; means secure) and the &#8220;padlock&#8221; symbol in front of our site name in your browser address window.<\/p>\n<p>We also have other\u00a0safeguards including firewalls, regular virus scans, password strength monitors, and encryption. For General Privacy\u00a0see: <a href=\"https:\/\/prettyladysmiles.com\/privacy-policy\/\">Privacy Policy (General)<\/a><\/p>\n<p><strong>Discreet\u00a0Shipping<\/strong><br \/>\nAll of our products are shipped to you in discreet unmarked packaging such as a plain box or an unmarked soft pack envelope. \u00a0But once you open your package, it is anything but plain as we make sure all your products are presented delightfully and ready for exotic use!<\/p>\n<p>Unlike the others, even though <img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-929\" src=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/cust-service-plain-box.jpg\" alt=\"cust-service-plain-box\" width=\"276\" height=\"209\" \/><em>PrettyLadySmiles.com<\/em> sells adult products (but no X Rated products), it also sells other products and is not known as an explicit adult retail business, such as Adam &amp; Eve. In fact, we feel our name is quite friendly!<\/p>\n<p><strong>Safe and Secure Online Transactions<\/strong><br \/>\nWe provide a variety of popular payment options. Each is highly regarded for safety and security. As an added level of security, transactions are overseen and administrated by <strong><em>Payment Processing Network<\/em><\/strong>. This name will appear on your invoice.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Order_Tracking\"><\/span>Order Tracking<img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-930\" src=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/cust-service-track-order.jpg\" alt=\"cust-service-track-order\" width=\"276\" height=\"209\" \/><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Upon placing an order we will send you\u00a0an email acknowledging your order has been received. \u00a0Then, upon shipment, you will be notified with the tracking number. \u00a0Most orders are shipped within 24 hours of receipt of order.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Returns\"><\/span>Returns<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Because of the\u00a0nature of adult products, most returns will only be accepted for manufacturing defects where a replacement product will be provided. \u00a0To return an item please contact us at <strong>returns@prettyladysmiles.com<\/strong>\u00a0providing: 1. product name and 2. brief description of defect (reason for return). \u00a0We will then provide a &#8220;Return Authorization Number&#8221; and instructions on how to make the return easy for you. \u00a0We strive for your complete satisfaction, therefore\u00a0if you feel there is a valid reason for returning an item, other than a manufacturing defect, you may also contact us at: <strong>returns@prettyladysmiles.com<\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Other\"><\/span>Other<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong><a href=\"https:\/\/prettyladysmiles.com\/shop\/shop-account\/\" target=\"_blank\" rel=\"noopener\">Your Pretty Lady Shop Account<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/prettyladysmiles.com\/shop\/contact-us-online-shop\/\" target=\"_blank\" rel=\"noopener\">Contact US<\/a><\/strong><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-932 size-medium aligncenter\" src=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/write-for-pretty-lady-smiles-thumbs-300x300.jpg\" alt=\"write-for-pretty-lady-smiles-thumbs\" width=\"300\" height=\"300\" srcset=\"https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/write-for-pretty-lady-smiles-thumbs-300x300.jpg 300w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/write-for-pretty-lady-smiles-thumbs-150x150.jpg 150w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/write-for-pretty-lady-smiles-thumbs-157x157.jpg 157w, https:\/\/prettyladysmiles.com\/shop\/wp-content\/uploads\/sites\/6\/2016\/03\/write-for-pretty-lady-smiles-thumbs.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><br \/>\n<em><strong>We love to see you smile!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your Privacy At PrettyLadySmiles.com your\u00a0personal privacy is extremely important to us from the moment you enter our site to the delivery of your discreetly packaged product. Browsing &#8211; Website Security: First off, you will be comfortable knowing that the\u00a0PrettyLadySmiles.com site is\u00a0Secured and Certificated (SSL). You can easily verify this by seeing the &#8220;https:\/\/&#8221; (the &#8220;s&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-926","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/pages\/926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/comments?post=926"}],"version-history":[{"count":13,"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/pages\/926\/revisions"}],"predecessor-version":[{"id":2382,"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/pages\/926\/revisions\/2382"}],"wp:attachment":[{"href":"https:\/\/prettyladysmiles.com\/shop\/wp-json\/wp\/v2\/media?parent=926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}